Why we did this review
Understanding how statistics are used and what users and other stakeholders need is critical to ensuring that statistics remain relevant and provide insight. To achieve this, statistics producers must engage with users.
To explore this aspect of statistics production, we carried out a review of user engagement in the Defra Group. This is our first departmental review of user engagement and the Defra Group made an ideal candidate for such a review. It has a large and broad portfolio of official statistics and National Statistics, with a varied public profile, public interest and impact and is therefore likely to require different approaches to engaging with users.
What we hope to achieve
Through this review we aim to develop a better understanding of the range of approaches to user engagement currently adopted within the Defra Group, and to identify the key features of effective and impactful user engagement. We hope this will support the Defra Group in enhancing its user engagement and provide broader learning for other statistics producers.
By the Defra group we mean the Core Department and Executive Agencies, Forestry Commission and those Defra Arm’s Length bodies that are designated as producers of official statistics: Environment Agency, Joint Nature Conservation Committee, Marine Management Organisation and Natural England.
Correspondence: Ed Humpherson to Ken Roy: User engagement in the Defra Group